Return Policy

Our return policy extends for a 7-day period from the date you receive your item. During this time, please contact us to request a return, provided that the item is in its original condition, unworn or unused, with tags intact, and in the original packaging. A valid receipt or proof of purchase is also required.

Upon acceptance of your return, we will provide you with a return shipping label for sending back your package. Remember, we cannot accept items sent without prior return authorization. Feel free to reach out to us at info@deediamonds.us for any inquiries regarding your return.

Return Request Processing

Upon receiving and inspecting your return, we will notify you of the refund approval status. If approved, your refund will be processed automatically within 10 business days using your original payment method.

Return requests are handled during business days. You will receive a confirmation email once we receive your merchandise. The returned items undergo inspection to verify their condition and authenticity. The entire processing period typically takes around 2 weeks. All refunds will be issued in the original payment form.

Exclusion

Custom orders are NOT eligible for exchange or return.